Terms of service
Terms of Service
Effective: March 29, 2026 | Last updated: March 29, 2026
1. Introduction
These Terms of Service ("Terms") govern your use of the website dharmikvibes.store ("DharmikStore" or "Website") and any products or services offered through it. DharmikStore is owned and operated by DIVVIB LIFESTYLE PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 (CIN: U79110HR2024PTC126911).
By accessing this Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this Website.
2. Eligibility
- You must be at least 18 years old to make purchases
- You must provide accurate, current, and complete information during registration and checkout
- You are responsible for maintaining the confidentiality of your account credentials
3. Products
- All products are sold by DIVVIB LIFESTYLE PRIVATE LIMITED
- Product images are for illustration purposes; actual items may vary slightly in colour, size, and natural patterns (especially natural stones, crystals, and handcrafted items)
- We make reasonable efforts to display accurate colours and descriptions, but cannot guarantee exact representation on all screens
- Lab certificates and authentication reports are provided as described in product listings
4. Pricing & Payment
- All prices are in Indian Rupees (INR) and include applicable GST
- Prices are subject to change without prior notice
- We accept UPI, credit/debit cards, net banking, wallets, EMI, and COD
- Payment must be completed before order processing begins
- In case of payment failure, the order will be cancelled and any debited amount refunded within 5-7 business days
5. Orders & Fulfilment
- Placing an order constitutes an offer to purchase; we may accept or decline at our discretion
- Orders are subject to product availability
- We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud
- Order confirmation email does not guarantee delivery; it confirms receipt of your order
6. Shipping & Delivery
Please refer to our Shipping Policy for detailed information on shipping methods, timelines, and charges.
7. Returns & Refunds
Please refer to our Refund & Cancellation Policy for detailed information.
8. Intellectual Property
- All content on this Website (text, images, logos, designs) is owned by DIVVIB LIFESTYLE PRIVATE LIMITED
- "DharmikStore", "DharmikVibes", "DharmikGuide", and "DivineAI" are trademarks of DIVVIB LIFESTYLE PRIVATE LIMITED
- You may not reproduce, distribute, or use any content without written permission
9. Limitation of Liability
- DharmikStore provides spiritual products as described; we make no claims about supernatural, medical, or therapeutic benefits
- Astrological recommendations are based on traditional Vedic knowledge and are for guidance only
- Our maximum liability is limited to the purchase price of the product in question
- We are not liable for indirect, consequential, or incidental damages
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana, India.
11. Privacy
Your use of this Website is also governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes constitutes acceptance.
13. Contact
DIVVIB LIFESTYLE PRIVATE LIMITED
Plot No 4, 2nd Floor, Minarch Tower, Sector 44, Gurugram – 122003, Haryana, India
CIN: U79110HR2024PTC126911 | GST: 06AALCD2862M1Z9 | DIPP: DIPP191832
Email: hi@dharmikvibes.com | Phone: +91 9220352244